We want you to love your JSLIDES. If something isn't right, here's how returns and exchanges work.
Eligibility
- Shoes must be unworn and in their original condition, with all original packaging.
- Returns and exchanges must be requested within 30 days of receiving your order.
Final Sale Items
Items discounted 50% or more are final sale and are not eligible for return or exchange.
International orders (outside of USA) are not eligible for returns. They are final sale.
Fees
- Returns: A $10 restocking fee applies to all returns.
- Exchanges: A $10 restocking fee applies to all exchanges.
- Shipping: Original shipping fees are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged, or you received the wrong size, we'll make it right with a full refund — no restocking fee applies. Please contact us with your order number and a photo of the issue.
All returns must be approved by J/Slides before being shipped back. Items that do not meet our return requirements may be refused or returned to the customer.
